OUR STORES
What are your retail locations and their practical information ?
You can discover our creations to touch them and try them on as you please. If that sounds like something you would like to do, come see us in-store or go to Our Address page 🔍. Our London store closed its doors last March 2023, but we hope to open
How do I know if an item is available in a store ?
Would you like to know if an item is available in one of our stores, and eventually have it reserved? We recommend contacting the store of your choice directly with the name of the item you're looking for 😊Visit the Our Addresses 🔍 section on our w
What are the return conditions for items purchased in stores ?
You have 30 days from the date of purchase to return your Rouje items to the store.We'll offer you an exchange or store credit. Don't forget to bring your receipt!. This credit note will be valid in-store only.Items must be intact, with no signs of u
Can my order be delivered to a store ?
We currently don't deliver orders to our stores, but we're working on it 😊
Can I get a tax refund ?
Tax refunds are not available for orders placed online. If you purchased a Rouje item in one of our stores, you can obtain a tax refund within 48 hours in the store where you made your purchase, upon presentation of your receipt. Visit the Our Addres