ROUJE

<span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can discover our creations IRL to touch them and try them on as you please. If that sounds like something you would like to do, come see us in store: \n\n&#x21D2; The Rouje boutique\n11 bis, rue Bachaumont\n75002 Paris\nMondays to Saturdays 11am - 07.30pm\n\n&#x21D2; Le Bon March&#xE9;\n24 Rue de S&#xE8;vres\n75007 Paris\nMondays to Saturdays 10am - 8pm and Sundays 11am - 8pm\n\n&#x21D2; Samaritaine\n9 Rue de la Monnaie\n75001 Paris\nMondays to Sundays 10am - 8pm&quot;}" data-sheets-userformat="{&quot;2&quot;:4993,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:156,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:176}&#xEE10;{&quot;1&quot;:249,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:264}&#xEE10;{&quot;1&quot;:350,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:363}">You can discover our creations to touch them and try them on as you please.&#xA0;<span data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;You can discover our creations IRL to touch them and try them on as you please. If that sounds like something you would like to do, come see us in store: \n\n&#x21D2; The Rouje boutique\n11 bis, rue Bachaumont\n75002 Paris\nMondays to Saturdays 11am - 07.30pm\n\n&#x21D2; Le Bon March&#xE9;\n24 Rue de S&#xE8;vres\n75007 Paris\nMondays to Saturdays 10am - 8pm and Sundays 11am - 8pm\n\n&#x21D2; Samaritaine\n9 Rue de la Monnaie\n75001 Paris\nMondays to Sundays 10am - 8pm&quot;}" data-sheets-userformat="{&quot;2&quot;:4993,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;15&quot;:&quot;Arial&quot;}" data-sheets-textstyleruns="{&quot;1&quot;:0}&#xEE10;{&quot;1&quot;:156,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:176}&#xEE10;{&quot;1&quot;:249,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:264}&#xEE10;{&quot;1&quot;:350,&quot;2&quot;:{&quot;5&quot;:1}}&#xEE10;{&quot;1&quot;:363}">If that sounds like something you would like to do, come see us in-store or go to <a href="https://int.rouje.com/blogs/stores">Our Address page &#x1F50D;</a> Our London store closed its doors last March 2023, but we hope to open a new one soon!

What are your retail locations and their practical information ?

OUR STORES

How do I cancel, modify, or merge an order ?

Where is my order ?

How do I use my discount code or gift card?

Which payment methods are available ?

Has my order been confirmed ?

How do pre-orders work ?

Is my payment secure ?

All about gift cards

ORDERS

How long does delivery take, what are my options, and how much does it cost ?

To which countries do you deliver ?

I wish to change my delivery address

There is a problem with my delivery. What should I do ?

New US customs regulations

Will I have to pay customs duties ?

I received the wrong item. What should I do ?

Are there any delivery restrictions ?

DELIVERIES

How do I return an item (or order) ?

How much does it cost to return an order?

Can I request an exchange ?

What are the conditions for returns ?

Can I return or exchange my order at a Rouje store ?

Can I modify my return request ?

Can I return two orders in the same package ?

When and how will I receive my refund ?

How do I return an item bought at a Rouje address ?

RETURN & REFUND

What size should I choose ?

How do I care for my product ?

How do I choose the right jeans ?

How can I have an item altered ?

ADVICE & CARE

The 10% off welcome code

How do I manage my newsletter subscription ?

I can't access my Rouje account

How can I be informed of product launches, restocks, and special offers?

I didn't receive the reset password email

How do I delete my account ?

MY ACCOUNT

How do I know if an item is available in a store ?

What are the return conditions for items purchased in stores ?

Can my order be delivered to a store ?

Can I get a tax refund ?

What are the rules for returning Les Filles en Rouje beauty products ?

Do you deliver everywhere ?

Are your cosmetics organic ?

Where are your cosmetics made ?

Are your products cruelty-free ?

Are your cosmetics for all skin types ?

Can the skincare line be used on all skin types ?

Are your products compatible with pregnancy and breastfeeding ?

How can I take care of my beauty products ?

BEAUTY

Where are your pieces made ?

What do you do to limit your environmental impact ?

How do you determine your prices ?

How do you manage your stocks and unsold goods ?

🌱 OUR INITIATIVES

What are your retail locations and their practical information ?Updated 2 months ago