How do I return an item bought at a Rouje address ?Updated 2 months ago

Purchase in a Rouje store
If you made your purchase in store, you can give us a visit with your receipt in hand and within 30 days of your purchase, where you will be able to exchange your item, or get a voucher  upon presentation of your receipt.

Purchase in an outlet
If you made your purchase at our Le Bon Marché or Galeries Lafayette Haussmann outlets, you will have to go back to these stores to return your items.

💡The return must be done at an address in the same country as the purchase address.
💡Pieces where tags were taken off cannot be returned. Les Filles en Rouje beauty products must be returned intact, unopened, unused and in their original packaging, otherwise we will not be able to accept your return and proceed with the refund.

💡 Returns of items bought during sales can only be processed by mail.