Can I return two orders in the same package ?Updated 2 months ago

You live in Europe
You can absolutely return two (or more) orders in the same package to save on return shipping costs ✨
However, you must follow the following procedure:

1. Create a return request for EACH of the orders you wish to return. For information on creating return requests, click here 🔍. You'll get a return form and a return label for each order.
2. Place ALL the return forms inside the package, and use only one of the return labels to mail your package.
3. Your return will be processed within 5 business days after reaching our warehouse. Once you receive your refund, contact our Customer Service Team here 🔍 to be refunded for the remaining (unused) return labels 😊

You live outside the EU
If you live outside the European Union, it is not possible to return several orders in the same package. We're sorry for any inconvenience this may cause.
Each international return request automatically generates a shipping label linked to a customs declaration for the items declared in your return.
If customs officers discover that the items in your package do not correspond to the items that were declared, the package may be seized or returned to you, incurring additional charges.
It is therefore not possible to include multiple returns in a single package, and we shall not be held liable if your package is seized or returned to you for this reason.